AXIS CAMERA STATION VISTA HOW TO
AXIS CAMERA STATION VISTA INSTALL
AXIS CAMERA STATION VISTA UPDATE
AXIS CAMERA STATION VISTA DRIVER
AXIS CAMERA STATION VISTA WINDOWS

ДЄ 60 sec Network trace taken on the camera (only applicable to camera firmware 5.20 and above).

Network traces taken over the time the issue happens if itвЂ™s reproducible. This makes it easier for Axis Support to see the issue. It would be appreciated, if the camera's time is synchronized with the serverвЂ™s. If requested by the product specialist, the following information should be generated at the same time as when AXIS Camera Station system report is taken.

This is only done by request from Axis Product Specialists. Sometimes we must turn on debug level logging to collect more information. Only include the database files if needed, excluding will speed up uploading. Live View related: Enable the Include screenshots option of all monitors in the Generate System Report dialog. Make sure the system report is generated from the client or server where the issue has been reproduced. The TIME and the concerned cameraвЂ™s name or IP address when the issue happens.ДЄXIS Camera Station system report generated directly after the issue happens.

AXIS CAMERA STATION VISTA HOW TO

Include necessary information.ДЄ clear description on how to reproduce the issue or under what circumstances does the issue happen. AXIS Camera Station licensesД®scalate to Axis Online Helpdesk. If none of the above helps escalate the issue to AXIS Support. If Axis Secure Remote Access is not used, is port forwarding done correctly? Refer to this guide for detailed instructions. Network connection to the server is working?ДЄXIS Camera Station server is running with no issues? Verify with client on another machine and not the one installed on the same as the AXIS Camera Station server.

Test the account with AXIS Camera Station client that connect to the same AXIS Camera Station server via the same network.

Video tutorial on user permission in AXIS Camera Station.

AXIS CAMERA STATION VISTA WINDOWS

In this How-to guideline, it is described how to create a windows user. Do you want to connect to this server?Д«etter create a dedicated restricted Windows user account for mobile app usage and add it to AXIS Camera Station. Wrong certificate: The server certificate has changed and we don't know if you are communicating with. The following error messages are shown in the mobile app: Mobile app cannot login to the AXIS Camera Station server If none of the above helps, escalate the issue to AXIS Support. Unicast via RTSP, tunneled via HTTP: axrtsp Windows Media Player is used for verifying that all required components used by AXIS Camera Station are installed on the computer. Unicast via RTSP: axrtsp:///axis-media/media.amp Unicast via RTP: axrtpu:///axis-media/media.amp (Make sure to enter the actual IP of the camera in each command): Try to open a video stream from Windows Media Player with the methods below. See the Windows Media Downloads page.Д¬heck if windows media player is fully installed.

AXIS CAMERA STATION VISTA INSTALL

Windows Server 2003, suggest the customer to install Windows Media Format SDK. Windows Server 20, see this FAQ for more information. Windows Server 2016: install version with Desktop Experience. Windows Server OS, make sure the Desktop Experience is installed. No video stream can be played in AXIS Camera Station although other functions work fine.

AXIS CAMERA STATION VISTA UPDATE

Health check on any network deice (switch/router/network adapter/cable) in use between cameras, server and client.Д¬annot update device firmware through AXIS Camera Station Make sure no other bandwidth consuming application is running at the same time.Д®nough bandwidth / Remote or local network Make sure no other CPU/RAM consuming application is running at the same time.ДЄbnormal bandwidth usage corresponding to the same time as the issue. Stream with same profile or lower resolution.ДЄbnormal CPU/RAM usage corresponding to the same time as the issue. Many different streams being used from the same camera, especially high resolution.Д¬ould be a problem especially for some M-Line cameras.

Other VMS client than AXIS Camera Station connected to the camera.Дisconnect the camera from the other client and restart it. Virtual Machine is not supported for the client.ДЄsk the customer for their typical use case. With dedicated graphic card, see Hardware Guidelines. With internal graphic card, no more than two monitors per graphic card is recommended. Try to run the client on a dedicated computer.

AXIS CAMERA STATION VISTA DRIVER

Verify that the graphic cardвЂ™s or network adapterвЂ™s driver is up to date.Д¬heck on the manufactureвЂ™s website if the driver is the latest for this OS.Д¬lient and Server running on the same machine. Open the DirextX Diagnostic Tool (search for dxdiag on the computer).

Axis camera station vista